Frequently Asked Questions

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No.  We are a Partner of North (formerly North American Bancard).  Which means we have the backing of North and all of their solutions.  You get personalized and local help from Pay Stream.

Pay Stream can provide services to businesses anywhere in the United States.  We can have a local Sales Representative meet with you or you can do everything over the phone or email.  Even if you choose the latter, you will still be assigned a local Account Manager to be there when you need assistance.

None of our merchants pay a cancellation fee if they are not happy with the service or product Pay Stream offers.  We are confident in our experience, customer service and products that we never put a cancellation fee with any of our merchants.  So you can cancel at anytime and walk away with nothing owed!

By Partnering with North, Pay Stream not only offers your business assistance through your own Account Manager but you also have 24/7 Tech Support via North by calling 866-485-8999.  Your Pay Stream representative is also available after hours and can assist you as well.

In most cases, yes you can.  We know that running credit card transactions is not the only fees merchants encounter.  Most are paying for their equipment and Pay Stream does offer free equipment in most cases to it's merchants.  

Want to see if you qualify for free equipment?  Click Here

Yes!  Whether you are a new business or just deciding to accept credit cards, we can help you get started with low or no credit card fees plus the possibility of free equipment.  

Want to get started?  Click Here

Yes!  Though our Edge Program, your business can eliminate credit card fees by placing those fees onto your customer.  A lot of businesses are going to this model to help their bottom line.

Want More Information on the Edge Program?  Click Here

There are several ways to get started with us:

• Click Here and fill out your information and a Pay Stream representative will be in contact with you shortly.
• Call us at 513-927-2115, Monday-Friday between 8:30 and 5pm EST and you will be connected with a live Pay Stream representative.

Next, your Pay Stream representative will do the following:

• Go over your current processing statement with you.
• Run a free, no-obligation rate analysis and compare apples to apples with your current processor.
• Go over equipment options with you that best suit your business needs.
• Your representative will have you fill out a short electronic application.
• Approval typically happens the same day.
• Once you receive your equipment, your representative along with North Install team will assist you with getting set up and going live!

Yes!  And we have a Merchant referral program that allows you to earn money for your referrals.  Just ask your Pay Stream Representative for more details.

While we are a brand new company, our leadership team and staff have over 50 years of industry experience combined.  This experience in the industry is diverse from sales, customer service, programming and leadership.

No problem!  We are happy to answer any further questions you may have.  Simply click here and submit your questions.  We will get back to you via email or phone call shortly.